RemSen Auto Group ("RemSen Auto Group," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website or request a quote, how we use it, who we share it with, and the choices and rights you have regarding your information.
01 Information We Collect
We collect information that you provide to us directly, as well as limited information that is collected automatically when you use our website.
Information You Provide
When you submit a quote request or contact us through our website, online forms, phone, email, or messaging apps, we may collect:
- Your first and last name
- Your phone number
- Your email address
- The type of service you are interested in (for example, a new lease, lease transfer, or vehicle purchase)
- Details about the vehicle, budget, or preferences you describe to us
- Any other information you choose to include in your messages or communications with us
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our hosting provider and supporting services, including your IP address, browser type, device information, referring pages, and general usage data. This information helps us operate, secure, and improve the website.
02 How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your quote requests and inquiries
- To contact you about vehicles, lease options, and offers relevant to your request
- To shop dealers and negotiate lease or purchase terms on your behalf
- To arrange paperwork, delivery, and the completion of your transaction
- To operate, maintain, secure, and improve our website and services
- To comply with legal obligations and enforce our agreements
We will only contact you in connection with your request or our services. We do not sell your personal information.
03 How We Share Your Information
As a lease brokerage, fulfilling your request typically requires sharing certain information with third parties. We may share your information with:
- Dealerships, lenders, and lessors — to source vehicles, obtain quotes, and complete your lease or purchase.
- Service providers — companies that help us operate our business, such as website hosting, form processing, and communications providers, who are authorized to use your information only as needed to provide services to us.
- Legal and regulatory authorities — when required by law, regulation, legal process, or to protect our rights, safety, or property.
- Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties for their own marketing purposes.
04 Third-Party Services
Our website is hosted on Netlify, and form submissions are processed using Netlify's form-handling service. We also use Google Fonts to display the website's typography, which may involve your browser requesting resources from Google's servers. These providers process information in accordance with their own privacy policies. Our website may also contain links to our social media profiles (such as Instagram, Facebook, and WhatsApp); your interactions on those platforms are governed by their respective privacy policies.
05 Cookies & Tracking
Our website and the third-party services we rely on may use cookies and similar technologies to enable core functionality, remember preferences, and understand how the site is used. Most web browsers allow you to control or disable cookies through their settings. Disabling cookies may affect the functionality of certain features of the website.
06 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy — including responding to your request, completing your transaction, and maintaining business records — and for as long as required to comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.
07 Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
08 Your Choices & Rights
You have choices regarding your personal information:
- Communications — you may ask us to stop contacting you at any time by replying to a message or contacting us directly using the details below.
- Access, correction, and deletion — depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you.
- Withdraw consent — where we rely on your consent to process your information, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the information in the "Contact Us" section. We will respond to your request as required by applicable law.
09 Children's Privacy
Our website and services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can delete it.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
11 Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: